Your Safety, Our Priority

Charlottesville Lawn Care
Effective Date: Jan 1st, 2026

SMS Messaging Terms & Compliance

1. Program Description:
   This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Charlottesville Lawn Care through our website or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions:
   You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information:
   If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to adam@cvillelawncare.com or call +1 434-830-4020 during business hours.
4. Carrier Liability:
   Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates:
   Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers:
   Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction:
   You must be 18 years or older to participate in our SMS program.
8. Privacy Policy:
   For privacy-related inquiries, please refer to our Privacy Policy.

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the “Site”) is owned and operated by Charlottesville Lawn Care (“COMPANY,” “we” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time. By continuing to use the Site after such changes are posted, you accept the Terms as modified.

Intellectual Property Rights

Our Limited License to You
This Site and all materials available on the Site are the property of Charlottesville Lawn Care and/or its affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.

You may not use the Site or its materials in a manner that infringes on our rights or has not been authorized. You may download or print one copy of individual pages for personal, non-commercial use provided all notices remain intact.

Your License to Us
By submitting any material (including comments, posts, photos, or videos), you represent that you own or have permission to use it and grant us a royalty-free, perpetual, irrevocable, worldwide license to use, modify, distribute, and display such material.

Disclaimers

We may provide links to third-party websites. These links do not imply endorsement.

All information, products, and services are provided “as is” without warranties of any kind. We disclaim all warranties including merchantability and fitness for a particular purpose.

You agree to indemnify and hold harmless Charlottesville Lawn Care and its affiliates from any claims arising from your use of the Site or breach of these Terms.

Online Commerce

Some sections of the Site may allow purchases from third-party vendors. We are not responsible for those products or services.

Your interactions with third parties are solely between you and them, and Charlottesville Lawn Care is not liable for any resulting loss or damage.

Registration & Passwords

You may be required to create an account. You agree to provide accurate information and maintain the confidentiality of your login credentials.

If you suspect unauthorized use, contact us at adam@cvillelawncare.com.

Termination

We may terminate or suspend access to the Site without notice if you violate these Terms or engage in inappropriate conduct.

Governing Law

These Terms shall be governed by the laws of the state in which Charlottesville Lawn Care operates. Any disputes shall be resolved through binding arbitration in that jurisdiction.

Changes to Terms of Service

We may update these Terms from time to time. The latest version will always be available on our website.

For any questions regarding these Terms of Service, please contact us at:

Charlottesville Lawn Care
Phone: +1 434-830-4020
Email: adam@cvillelawncare.com